ZHERO CASE STUDY: WeWork - What Faster IT Does For People

WeWork recently acquired a company that was responsible for phase one of all project management, design, and architecture of WeWork offices in the UK. Based on the exceptionally successful rollout of phase one We Work decided to set up the new company as a dedicated task force for phase two in the UK.

Currently located at the largest WeWork on the planet, its next phase is to execute a rollout at more than 30 locations. Following the buyout, WeWork discovered that it had acquired a sought-after company that did not have a supporting IT infrastructure.

WeWork designs and builds physical and virtual shared spaces and offers office services for entrepreneurs and companies. Located in 77 cities in 23 countries, the brand, with its 250,000-strong membership, seems on a mission to conquer the workplace.

ZHERO CASE STUDY

CHALLENGE

Following the buyout of a company, WeWork was required to set up an IT infrastructure for its newly acquired business from scratch.
WeWork did not have a solution at hand to reliably deploy a task force for the next stage of the project. WeWork needed a dedicated, virtual IT department.

SOLUTION

The company’s data and applications were migrated and set up on the Zhero Cloud infrastructure supported with secure UK-based data access.

RESULT

The company’s employees have 24/7 global file access. Zhero continues to provide 24/7 immediate and on-demand support and ongoing fully automated security maintenance on the entire network.

THE IT CHALLENGE

Following the buyout of a company, WeWork was required to set up an IT infrastructure for its newly acquired business from scratch. WeWork did not have a solution at hand to reliably deploy a task force for the next stage of the project. WeWork needed a dedicated, virtual IT department.

WHAT ZHERO DID

This is how Zhero applied smarter technology to deliver dynamic IT solutions for the company: Zhero designed a unique and speedy serverless IT infrastructure and implemented a bespoke hybrid cloud solution for data storage. The systems are highly scalable with a low cost per user and are modelled on Zhero’s Cloud infrastructure. Zhero also installed virtual desktops, thereby enabling system integration and advance reporting to key staff. Employees had full access to the Zhero Cloud Software as a Service application which was modelled on Microsoft SQL infrastructure. WeWork has fully integrated 24/7 IT security and systems monitoring, complete with tried and tested remote working capability.

HOW ZHERO HELPED

Zhero’s cloud infrastructure provides the company with scalable and speedy data storage. Also, the cloud is future-proofed using a minimal CAPEX outlay. Zhero provides resilient and secure IT by applying a real-time ‘Cyber Essentials’ solution containing a unique set of security tools. The company has secure and automated data backups at a remote UK-based facility.

ABOUT ZHERO

Zhero was founded in 2006 by Izak Oosthuizen, a best-selling author and 2022 nominee for the UK Tech Top50. Embarking on his career as a senior engineer at a leading IT support services provider in London, Izak saw a disconnect between organisations and the role and function of IT. “They weren’t speaking the same language. Neither party was being listened to or heard,” Izak explained. The budding entrepreneur resolved to “stop the vicious cycle of chaotic IT” and established  Zhero, a Managed Service Provider (MSP) dedicated to delivering fast and reliable IT support to businesses of all sizes and across all sectors.

As a leading MSP, Zhero specialises in IT support, cybersecurity, cloud solutions, AI, automation, and data backup, operating a 24/7 always-on helpdesk. The team promises to bring IT harmony to a wide range of clients from industries as diverse as accountancy, law, recruitment, architecture and medicine. Based in London with an offshore office in South Africa, Zhero is one of the top 3% of IT service providers in the UK and enjoys an unprecedented client retention rate.

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